FAQs
What's on your mind?
Diesil Digital offers a ton of flexibility in how you request work using Trello. Some common ways clients request designs is directly via Trello, sharing Google docs or wireframes, or even recording a brief video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Trello, it’s fair game.
This may be a surprise to you but Diesil Digital is actually a firm of one. This means you’ll work directly with me, founder of Diesil Digital. However, high-end requests such as custom motion graphics or 3D video animations are provided by partner consultants.
On average, most requests can be completed within two business days or less. However, more complex requests will take longer.
The cost of hiring a full-time, senior-level digital business manager is rising. And you may not always have enough work to keep them busy, but you will be stuck with their salary.
With a monthly subscription plan you can pause and resume on-demand, you’ll only pay for work when you need it done.
No problem! We’ll continue to revise your request deliverables until you’re 100% satisfied.
You’re good. You can pause your subscription when we’re done and return when you have additional request that need to be completed. There’s no need to let the remainder of your subscription go to waste.
Due to the high-quality nature of the work, there will be no refunds issued.
Yes. Diesil Digital does not cover the following digital business work: enterprise level integrations, black hat digital strategies, advanced server-side development, advanced software engineering and development, 3D modeling, animated graphics (GIFS, etc.), document design (medical forms, etc.), complex packaging, and extensive print design (magazines, books, etc.).
Diesil Digital offers a ton of flexibility in how you request work using Trello. Some common ways clients request designs is directly via Trello, sharing Google docs or wireframes, or even recording a brief video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Trello, it’s fair game.
Once subscribed, you’re able to add as many work requests to your queue as you’d like, and they will be delivered one by one.
We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That’s where pausing your subscription comes in handy.
Billing cycles are based on 31 day period. Let’s say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you’ll have 10 days of service remaining to be used anytime in the future.